My Deposit Errors

Displayed Error Message Reason
Deposit Failed
There was an error in your deposit. Could not verify check. Please try again.
(Response Code: E35)
Your submission failed for the following reasons:
• Image cannot be processed
This error is most likely due to poor image quality.
Deposit Failed
There was an error in your deposit. Could not verify check. Please try again.
(Response Code: E35)
Your submission failed for the following reasons:
• Check appears to have been deposited earlier
This error is due to the possibility of a duplicate check. A check may have been deposited earlier.
Deposit Failed
There was an error in your deposit. Could not verify check. Please try again.
(Response Code: E35)
Your submission failed for the following reasons:
• Check amount could not be confirmed
The amount you entered versus the amount read by OCR exceeds the threshold defined by ICCU.
Confirmation Needed
Your submission needs confirmation due to the following reasons:
• Back endorsement could not be found.
If you want to continue with the deposit, press Continue, otherwise press Cancel. The check may be held for review based on ICCU's policies.
Check endorsement was not detected by the OCR system. Confirm the check is endorsed and continue with the deposit. If the check is not endorsed, cancel the deposit, endorse the check and recapture the back.
Deposit Failed
There was an error in your deposit. The calendar day deposit limit of $3500.00 will be exceeded. You may deposit up to $3500.00.
(Response Code: EL1)
Deposit amount exceeds daily limit defined by ICCU.
Deposit Failed
There was an error in your deposit. Please contact your financial institution.
(Response Code: 96)
This error is most likely caused because the account is locked.
My Deposit Message: Item cannot be processed. Please delete. Possible contributing factors: Front Image Too Dark. This issue is most likely caused when an image quality is too dark or the image contains too many pictures causing the file size to be larger than what is accepted.
My Deposit Message: The uploaded image file size appears to be too small. Please verify these items and review our helpful tips. This issue is most likely caused when the end user crops and removes too much of the image in My Deposit. Rescan the image and make sure border is maintained when cropping the image.
Connectivity Issue If a you receive a message indicating a connectivity issue when trying to submit a check image, the link may be temporary down. Please try again later.


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