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Idaho Central Credit Union
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My Deposit Errors

Displayed Error Message Reason

Deposit Failed

There was an error in your deposit.  Could not verify check.  Please try again.

(Response Code: E35)

Your Submission failed for the following reasons:

  • Image cannot be processed

This error is likely due to poor image quality.

Deposit Failed

There was an error in your deposit.  Could not verify check.  Please try again.

(Response Code: E35)

Your submission failed for the following reasons:

  • Check appears to have been deposited earlier

This error is due to the possibility of a duplicate check. A check may have been deposited earlier.

Deposit Failed

There was an error in your Deposit.  Could not verify check.  Please try again.

(Response Code: E35)

Your submission failed for the following reasons:

  • Check amount could not be confirmed.

The amount you entered versus the amount read by OCR exceeds the threshold defined by ICCU.

Confirmation Needed

Your submission needs confirmation due to the following reasons:

  • Back endorsement could not be found.  If you want to continue with the deposit, press Continue, otherwise press Cancel.  The check may be held for review based on ICCU’s policies.

Check endorsement was not detected by the OCR system. Confirm the check is endorsed and continue with the deposit. If the check is not endorsed, cancel the deposit, endorse the check and recapture the back.

Deposit Failed

There was an error in your deposit. The calendar day deposit limit of $3500.00 will be exceeded. You may deposit up to $3500.00.
(Response Code: EL1)

Deposit amount exceeds daily limit defined by ICCU.

Deposit Failed

There was an error in your deposit. Please contact your financial institution.
(Response Code: 96)

This error is most likely caused because the account is locked.

My Deposit Message

Item cannot be processed. Please delete. Possible contributing factors:

  • Front Image Too Dark.

This issue is most likely caused when an image quality is too dark or the image contains too many pictures causing the file size to be larger than what is accepted.

My Deposit Message

The uploaded image file size appears to be too small. Please verify these items and review our helpful tips.

This issue is most likely caused when the end user crops and removes too much of the image in My Deposit. Rescan the image and make sure border is maintained when cropping the image.

Connectivity Issue

If a you receive a message indicating a connectivity issue when trying to submit a check image, the link may be temporary down. Please try again later.

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ABOUT US

Idaho Central is the premier credit union in Idaho and offers full-service locations throughout the Treasure Valley, Magic Valley, Eastern Idaho, North Idaho, and Spokane. While growth is vital to our success, we remain focused on our mission, “Helping members achieve financial success.”

Routing Number: 324173626   NMLS ID: 433926

Idaho Central Credit Union is federally insured by the National Credit Union Administration.
© 2022 Idaho Central Credit Union. All rights reserved.