Contact Us

At Idaho Central, we're passionate about providing our members with the best possible service and products. This also means your satisfaction, which is our top priority. Whether you have a question about your account, need assistance with eBranch online banking, or have a suggestion for how we can improve our services, we're here to listen and support you.

man on phone smiling while holding a coffee


With VideoChat from Idaho Central Credit Union, you can chat with a live service agent through your mobile device or desktop. It’s secure and easy to use.

Mon–Sat: 8:00am–7:00pm MT

Visit a Branch

Some branches may have different hours. Find your local branch for more details.

Mon–Fri: 9:00am–6:00pm
Sat: 9:00am–3:00pm



Mon–Fri: 7:00am–7:00pm MT
Sat: 8:00am–4:00pm MT

Chat Online

Hey there! Let’s introduce you to Idaho Central Credit Union’s virtual assistant. Have a question? Let’s find you an answer! This virtual assistant is here to make your banking experience easier and more convenient

To access this tool look for the “Chat Now” button found on the bottom right corner of any page you visit. Just another way we are looking after your daily balance.

Important ICCU Information


Administration Physical Address:
4400 Central Way
Chubbuck, ID 83202

Direct Payment and Inquiries to:
P.O. Box 2469
Pocatello, ID 83206-2469

Routing Number / Swift Code

ICCU routing and transit number: 324173626
(for USD transfers only)

Keeping Your Credit and Debit Cards Secured

Card Activation

To activate your card or select a new PIN, use CardControl in online banking or call 1-877-255-0990. You can also change your PIN at any Idaho Central Credit Union ATM.

Lost or Stolen Cards

During normal business hours, please contact your local ICCU branch. After business hours, weekends, or on holidays please call: 1-888-241-2510 (within the U.S.) or 1-909-941-1398 (outside the U.S.).

Report Fraud or Phishing

During normal business hours contact your local ICCU branch. After business hours, call 1-888-241-2510.

If you receive a phishing email pretending to be from ICCU, forward the email to

Provide Feedback

We welcome feedback and would love to hear from you. Idaho Central Credit Union is committed to helping all members achieve financial success. With this commitment comes the opportunity to always improve and do better. Please tell us about your experience with Idaho Central.

Sponsorship or Donation Request

Idaho Central Credit Union is committed to giving back to the communities we serve and making them better places to live and work. If you have an upcoming event and feel Idaho Central would be the right fit as a sponsor, please let us know by filling out the request form below. We love getting involved!

Become a Member

Idaho Central Credit Union was designed with one idea in mind, helping members achieve financial success. If you live or work in Idaho or Washington, chances are you can become a member of Idaho Central Credit Union.

Find Out How