About
Shane Smith is a Senior Private Client Relationship Officer with more than 17 years of experience at ICCU. He began his career with ICCU in 2008 and has served in a variety of roles, including Member Service Specialist, Financial Service Officer, and Branch Manager, developing a strong understanding of ICCU systems, processes, and member needs. Shane takes a service‑driven approach, providing clear, knowledgeable guidance and serving as a trusted point of contact for members with more complex financial needs. He is committed to delivering consistent, high‑quality support and ensuring members receive thoughtful, well‑coordinated solutions.
Your Officer at a Glance
Here’s what you can count on when working with your officer.
Credentials
- Bachelor of Science, Ball State University
Financial Solutions
- Dedicated Private Client Officer/Banker and support team
- Customized lending solutions for complex borrowing needs
- Preferred pricing and relationship-based rates on eligible deposit and loan products
- Deposit, cash-management, and liquidity solutions
- Coordination with wealth management and insurance partners
