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Idaho Central Credit Union
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VideoChat

Bank Face-to-Face from Anywhere in the World

Monday–Saturday: 8am–8pm MT

With VideoChat from Idaho Central Credit Union, you can chat with a live service agent through your mobile device or desktop. It’s secure and easy to use. And our extended hours make it more convenient than ever to speak with a real person who knows how to help.

Open a new account
Apply for a loan
Send wire transfers
Account questions

Using VideoChat

ICCU VideoChat is available to use on iOS (Apple) and Android mobile devices. It’s also available on a laptop or desktop computer with a webcam.

Mobile Instructions
Desktop Instructions

How to use VideoChat on your mobile device

01Start the ICCU VideoChat app. This app is available on Google Play and the Apple App Store.Google Play button App Store buttonFor IOs users, this feature is also available in your ICCU Mobile App.

02Tap “Video Call.” Enter your name and email address and check “Agree.” Tap “select team to video call.”

03If a Service Agent is available, select “Start Video Call” to initiate a call. Service Agents are available Monday–Saturday, 8am–8pm Mountain Time. Your Service Agent is happy to help you apply for a loan, open an account, send wire transfers, or answer questions about your account. After the call, please fill out the service survey about your experience.

How to use VideoChat on your Laptop or Desktop Computer

01Click the button to start the online video chat. You will need a functioning webcam and microphone.

02Enter your name and email address, check “Agree,” and hit “Next.” Make sure your camera and audio is working correctly. Click “Next.”

03If a Service Agent is available, select “Video Call Team” to initiate a call. Service Agents are available Monday–Saturday, 8am–8pm Mountain Time. Your Service Agent is happy to help you apply for a loan, open an account, send wire transfers, or answer questions about your account. After the call, please fill out the service survey about your experience.

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ABOUT US

Idaho Central is the premier credit union in Idaho and offers full-service locations throughout the Treasure Valley, Magic Valley, Eastern Idaho, and North Idaho. While growth is vital to our success, we remain focused on our mission, “Helping members achieve financial success.”

Routing Number: 324173626 NMLS ID: 433926

Idaho Central Credit Union is federally insured by the National Credit Union Administration.
© 2020 Idaho Central Credit Union. All rights reserved.