CardControl

CardControl is the card management tool inside ICCU’s eBranch Mobile App and Online Banking. Use it to turn cards on or off, set limits and alerts, change your PIN, add cards to mobile wallet, submit travel notices, and more.


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Your Cards, All in One Place

CardControl is built into eBranch Mobile & Online Banking, giving you quick access to your eligible ICCU cards. Open the ICCU Mobile App or log into eBranch Online Banking and go to Manage Cards to get started.

Control Your Card Activity

Use these CardControl features to block, limit, and monitor how your eligible ICCU cards are used.

Misplaced your card? Freeze it. Found it? Unfreeze it. CardControl lets you quickly block or unblock your eligible ICCU cards at the flip of a switch.


Stay informed about card activity with alerts you can tailor to your needs. Under Alerts & Controls, use Manage Card Alerts to turn on alerts for all transactions or choose alerts for locations, transaction limits, transaction types, merchant types, or international activity.


Need more control over card spending? Under Alerts & Controls, use Manage Card Controls to set transaction limits for your eligible ICCU card. Turn on Per Transaction or Per Month to deny transactions that exceed the limits you set.


Want to control where your card can be used? Under Alerts & Controls, use Manage Card Controls to block transactions by merchant category, such as department stores, entertainment, gas stations, grocery, restaurants, travel, age restricted, and more.


Want more control over how your card can be used? Under Alerts & Controls, use Manage Card Controls to block specific transaction types, such as in-store, online, mail or phone order, auto pay, ATM, or other.


Want to narrow where your card can be used? Under Alerts & Controls, use Manage Card Controls to restrict transactions by My Regions or block international transactions. If you’re taking a trip, you can also add a Travel Notice in CardControl.

More Ways to Manage Your Cards

Use these CardControl features to update, activate, and manage your eligible ICCU cards in eBranch.

Change Your PIN

Need a new PIN? CardControl lets you update the PIN for an active eligible card without calling in. Select Update PIN, complete the required verification, and save your new PIN.


Activate New Cards

Got a new card in the mail? Use CardControl to activate it and finish setup right in eBranch. Open Card Setup, enter your CVV, complete verification, and follow the prompts to activate your card.


Add Cards to Mobile Wallet

Ready to add your card to mobile wallet? CardControl can push eligible cards directly into Apple Pay or Google Pay from the ICCU Mobile App. Tap Add to Apple Pay or Add to Google Pay on the card, then complete the verification steps. If those options are not available, use the Mobile Wallet page for more help.


Submit Travel Notices

Traveling soon? Add a travel notice in CardControl so your eligible ICCU cards can work more smoothly while you’re away. Select Travel Notice, enter your trip details, and complete the required verification to save it.


See Card Details and Associated Accounts

Need to confirm card details? Select View details to see information for that card, including the Associated Account shown in CardControl.


Manage Multiple Cards

Have more than one eligible ICCU card? CardControl displays all cards tied to accounts where you have an ownership role, including your own cards and, in some cases, joint owners’ cards. Cards appear automatically in CardControl.

Need Help with CardControl?

If you need help with CardControl, call 1-800-456-5067 or chat with a live service agent through VideoChat.

More Resources

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ICCU was designed with one idea in mind, helping members achieve financial success. If you live or work in Idaho, Washington, eastern Oregon, or Arizona, chances are you can become a member of ICCU.

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